Returns & Exchanges Policy

We stand by the quality and craftsmanship of our products at Cocktail Sneakers. If for any reason you are unhappy with your purchase, we will gladly issue a refund or exchange in accordance with the policies below:

Returns & Exchanges Policy

The customer is responsible for all return shipping costs and should send returned items to:
Cocktail Sneakers
42 Doaks Lane
Marblehead, MA 01945
  • Merchandise can be returned for a full refund plus original shipping costs or exchanged within 15 days of the delivery date.
  • Cocktail Sneakers reserves the right to reject returns or exchanges in situations that are reasonably determined to be fraudulent. 
  • All returned products must be unworn, unwashed, or otherwise unaltered with original tags and in original packaging.
  • Cocktail Sneakers reserves the right to deny returns that do not meet our return policy requirements.
  • We cannot accept any returns for purchases made at stores selling Cocktail Sneakers merchandise. The product must be returned to the store it was purchased from.
  • Gift cards cannot be returned or redeemed for cash.
  • Refunds will be issued based on original method of payment.
  • In the event that you have received a defective or otherwise damaged product please notify our customer service team who will gladly assist you.
  • Refunds and replacements will not be processed until we have received the damaged product.
If you have additional questions, please feel free to:
Email us at info@cocktailsneakers.com.
Call us at (857) 400.6250.