Exchange and Return Policy

Cocktail Sneakers is redefining sneaker culture for women™ 

We stand by the quality and craftsmanship of all our products. If for any reason you are unhappy with your purchase, we will gladly exchange or refund your product purchase in accordance with the policies below:

Exchange and Return Policy

Please use the enclosed free return shipping label to return items to:

Cocktail Sneakers, LLC

America's Cup Building

42 Doaks Lane

Marblehead, MA 01945

  • Merchandise can be returned for a full refund of the product purchase or exchanged within 15 days of the delivery date. Cocktail Sneakers includes a free return shipping label for hassle-free returns or exchanges. 
  • Cocktail Sneakers reserves the right to reject returns or exchanges in situations that are reasonably determined to be fraudulent. 
  • All returned products must be unworn, unwashed, or otherwise unaltered with original tags and in original packaging.
  • Cocktail Sneakers reserves the right to deny returns that do not meet our return policy requirements.
  • We cannot accept any returns for purchases made at stores selling Cocktail Sneakers merchandise. The product must be returned to the store it was purchased from.
  • Gift cards cannot be returned or redeemed for cash.
  • Refunds for product purchase will be issued based on original method of payment.
  • In the event that you have received a defective or otherwise damaged product please notify our customer service team who will gladly assist you.
  • Refund for products purchased or replacements will not be processed until we have received the returned product.
If you have additional questions, please feel free to:
  • Email us at
  • Call us at (857) 400.6250